1. Who we are and what this policy covers
Mercedes 3 is the name under which this app development and publishing studio operates. For questions about the website or its handling of personal information, contact ariel.tolome@veslita.com.
This policy applies to labs.pigeonfi.com and communications you send to the studio about this website. It does not cover data processed by individual apps, app stores, linked services, or their AI providers. Each app needs its own privacy information describing its actual features and data practices; this website policy is not a substitute for that information or an app-store privacy disclosure.
2. Information involved in a visit
This is a public, static website. It has no account registration, contact forms, checkout, analytics, advertising trackers, or website features that submit your content to an AI system. The website does not set tracking cookies or use local storage or session storage to retain visitor information.
Delivering and securing a website nevertheless involves technical information. Cloudflare, which provides the content delivery and security layer, and the dedicated server hosting the site may process access or security records containing your IP address, browser or device information, requested URL, request date and time, response status, and related network or security events. These records may be generated automatically as part of delivering pages, detecting abuse, and investigating faults. They are not used by the studio to build advertising profiles.
Infrastructure security services may use necessary cookies when a security check is applied. See the cookie policy for the distinction between website tracking and infrastructure security.
3. Information you send by email
If you email the studio, your email address, name if provided, message, attachments, and ordinary email metadata are processed through the email service provider. We use that information to read and respond to your enquiry, provide requested assistance, and maintain a relevant correspondence record. Please do not send passwords, payment details, or sensitive personal information that is not necessary for your enquiry.
A response to an enquiry is not a newsletter subscription. We do not use website visits or incoming enquiries to enrol you in advertising or mailing campaigns.
4. Purposes and legal bases
We use technical information to deliver the website, protect it against abuse, diagnose errors, and maintain its security. We use correspondence to handle your requests and protect or exercise legal rights where necessary.
Where data protection law requires a legal basis, these activities generally rely on legitimate interests in operating a secure website and responding to people who contact us, subject to the interests and rights of the individuals concerned. A specific enquiry may also involve steps you request before entering a contract, or an existing contractual obligation. Processing required by law relies on the relevant legal obligation. These bases apply only where relevant to the particular processing and applicable law.
We do not sell personal information, use it for targeted advertising, or share it for cross-context behavioural advertising.
5. Service providers and international processing
Hosting, CDN and security services, and the email service provider process information needed to perform their respective services. Cloudflare is part of the website's delivery infrastructure. We may also disclose information when legally required, to address a security incident, or to establish, exercise, or defend legal rights. This is not permission for unrelated advertising use.
Providers may process information in countries other than your own, where privacy laws may differ. The safeguards applicable to a transfer depend on the provider, destination, and relevant law. Where required, an appropriate lawful transfer mechanism is needed; mechanisms can include an adequacy decision or approved contractual safeguards. This policy does not assert that a particular provider contract or transfer mechanism has been verified. Contact us for information about the providers and safeguards relevant to your request.
6. Retention and security
Information is kept only for as long as reasonably necessary for the purpose for which it was processed, including operational security, resolving your enquiry, and applicable legal or recordkeeping obligations. Access and security record retention depends on the relevant infrastructure configuration and provider practices; there is no single fixed retention period stated for all records. Correspondence is retained only while there is a continuing operational or legal need.
We seek to limit access to personal information to those who need it for those purposes. No website, network, or email service can guarantee absolute security. If you believe information has been exposed or misused, please contact us promptly.
7. Your choices and rights
Depending on your location and the law that applies, you may have rights to request access to your personal information, correction, deletion, restriction of processing, or a portable copy of information. You may also be able to object to processing based on legitimate interests and withdraw consent where processing relies on consent, without affecting earlier lawful processing. These rights are subject to applicable conditions and exceptions.
Send requests to ariel.tolome@veslita.com, identifying the relevant enquiry or website interaction. We may request the minimum additional information needed to verify your identity and locate the records. We will respond in accordance with applicable law. We do not create additional visitor profiles merely to identify someone from a website visit.
You may complain to the competent data protection authority in your country or region where that right applies. You do not have to contact us before exercising a right to complain.
8. Children and external services
This website provides general information about the studio and is not directed at children. We do not knowingly solicit personal information from children. If you believe a child has sent us personal information, contact us so we can consider appropriate deletion or other action under applicable law.
Following an external link takes you to a separate service whose privacy practices we do not control. Review the destination's policy before submitting information or installing an app. An app's age suitability and privacy practices must be assessed using that app's own information.
9. Changes and contact
We may update this policy when the website or its data practices change. The effective date at the top identifies the current version. A new website feature involving personal information will need corresponding privacy information before it is introduced.
Privacy enquiries: ariel.tolome@veslita.com.